Terms of Service
Covers account rules, game play and dispute resolution. Privacy policy focuses only on data handling and payment security.
LEGAL REFERENCE
Your privacy is how we build trust
We've designed our privacy policy to be straightforward: we collect only what we need to run your account, process your DANA, OVO, GoPay and QRIS payments, and keep...
Data ProtectionPayment SecurityTransparent PracticesIndonesia CompliantAccount Privacy
What we collect and why
When you open an account with us, we ask for your name, email, phone number and payment details so we can verify your identity, process withdrawals and deposits, and comply with local regulations in supported regions. We never sell your information to third parties. Your transaction history with DANA, OVO, GoPay and QRIS stays encrypted on our servers. We use cookies to
remember your login preferences and track how you navigate the lobby—nothing more. If you close your account, we retain records only as long as local law requires.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CLARITY
How we earn your confidence
Encryption Standard
All account data and payment details travel over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions are isolated in separate secure vaults.
Annual Security Audit
Third-party security firms test our systems every year. Audit reports confirm our infrastructure meets international data-protection benchmarks.
Privacy by Design
We collect only what we need to run your account and process payments. No tracking pixels, no data brokers, no hidden collection practices.
Compliance Framework
Our policy aligns with Indonesia's data-protection expectations and payment-system regulations. We update terms when local law changes.
Data Retention Limits
Account records stay for seven years after closure for regulatory compliance. Payment logs are archived separately and deleted on schedule.
Breach Response Plan
If a breach occurs, we notify affected users within 48 hours and provide guidance on account protection and payment-card monitoring steps.
BENCHMARKED
Consistency across our policies
Responsible Account Use
Separate document outlining account limits and self-management tools. Privacy policy does not address gameplay restrictions.
Cookie & Tracking Policy
Details every cookie we use, why it's there and how long it stays. Linked from privacy policy for full transparency.
Payment Partner Policies
DANA, OVO, GoPay and QRIS providers have their own privacy terms. We link to them so you see the full data chain.
Affiliate & Marketing Policy
If you came through a referral link, this policy explains how we track that and what data the affiliate partner receives.
Third-Party Integration
Live-dealer providers and sportsbook partners see only your account ID and game session data—never your payment details.
Dispute & Complaint Process
Privacy complaints follow a separate escalation path from gameplay disputes. Details in our support documentation.
What defines our privacy approach
Zero Hidden Collection
We tell you exactly what we collect and why. No surprise data requests, no background tracking, no silent analytics.
Payment Data Isolation
Your DANA, OVO, GoPay and QRIS details never touch our game servers. They live in a separate, independently audited vault.
User Control
You can download your data, request deletion or update your preferences anytime from your account dashboard.
Transparent Retention
We publish exactly how long we keep each data type. Account records, payment logs and session cookies all have clear timelines.
No Third-Party Sales
We never sell your name, email, phone or payment history to advertisers, data brokers or marketing firms.
Compliance Updates
When Indonesia's data-protection rules change, we update our policy within 30 days and notify all active accounts.
Privacy questions answered
Your payment information is encrypted with TLS 1.3 and stored in a separate secure vault that never connects to our game servers. Each transaction is logged independently and deleted after seven years per local regulations.
Yes. Submit a deletion request through your account settings or email [email protected]. We'll remove your personal data within 30 days, though we keep transaction records for seven years to meet regulatory requirements.
We share only your account ID and session data with game providers—never your payment details, email or phone number. Each partner signs a data-protection agreement that matches our standards.
We use session cookies to keep you logged in, preference cookies to remember your lobby settings, and analytics cookies to track page performance. All cookies expire within 12 months. You can disable them in your browser settings.
We retain account records for seven years to comply with Indonesia's financial-reporting rules. Payment logs are archived separately and deleted on the same schedule. Personal data is removed after 30 days.
We notify all affected users within 48 hours with details of what was exposed and steps to protect your account. We also file a report with relevant authorities and publish a transparency update on our website.
Yes. Our policy aligns with Indonesia's expectations for payment security and personal-data handling. We update our terms whenever local regulations change and maintain compliance through annual third-party audits.